Frequently Asked Questions

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Do you only sell new products?

All products advertised on our website are brand new and unused. In some cases, we may open packaging before shipping to ensure all contents are present and in new condition.

How do you select the items you sell on your website?

At GJM Enterprises, we sell Top Quality products that can make your life better. Each product on our site represents a careful selection process to ensure quality. Within our wide variety of product categories, we select only items produced by reputable Manufacturers and ones which will meet the high standards that the product was intended to provide. If we would not enjoy owning the product, we will not offer it on our site.

What forms of payment do you accept?

For enhanced security, we accept payment through PayPal. PayPal allows you to use your bank account, Visa, Mastercard, Discover, or American Express to make payments. More information is available at www.paypal.com.

Where do you ship to?

GJM Enterprises is located in Southern Utah and ships throughout the Contiguous United States. Sorry no Alaska, Hawaii, or International shipping.

Can I pick up my order?

At this time we only offer shipping for all orders. No pickups.

How quickly will my order be processed?

The normal processing time for most orders is 2 to 3 business days (not counting weekends). Although some items may take a bit longer processing time. We always do our best to process new orders quickly and we will notify you of your shipping status.

Do I need an account to make a purchase?

Setting up an account is quick and easy. It allows you to review your order status and helps us to serve you better. We do not sell, trade, or rent your Personally Identifiable Information to others.

How are returns processed?

If you are dissatisfied with any product you buy from us, you may return it to us within 21 days of purchase for a full refund minus shipping & handling charges. Item must be returned in new condition and in all original packaging. All return shipping costs will be the Buyer’s responsibility. Please be sure to contact us for a Return Authorization before sending merchandise back. Your refund will be sent after the returned merchandise is received and verified to be in new condition.

How do I cancel an order?

If you notify us by e mail prior to the shipping of your item, we will cancel your order and issue a refund for payment received on that order. Once your item ships, you will need to follow our standard Return Policy shown in FAQ “How are returns processed?” above.

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